Google notices. So does the customer comparing you to the shop with a review from last week. Most businesses do great work and never ask — this is the ask, done for you, from your name, to the people who already said yes.
Book a 15-Minute Call See All ServicesSimple on purpose. The businesses with the most reviews aren't doing anything clever — they just ask every customer, every time.
After the job, every customer gets the same short message with a direct link to your Google review page. Same ask, same link, every time — that's what makes it fair and what makes it work.
Emails go out from your domain. Texts, if you want them, go out from your own business number. The customer sees the company that did the work, not a third party.
I don't screen customers first and only send the happy ones to Google. That's against Google's rules and the FTC's, and the penalty lands on your profile. My system literally cannot do it.
No discounts, no gift cards, no "leave a review and get." Same reason. A review earned by good work is the only kind that's safe to have.
I snapshot your review count and rating before the first message goes out, then again as it runs. You see the actual lift, not a guess.
Good or bad, a response goes up in your name. It tells the next customer someone's home.
About fifteen minutes, once. Then it runs.
A list of who you served in the last few months — name, email or phone. From your invoicing software or a spreadsheet, whatever you've got.
I'll pull it from your Google Business Profile. If you don't have a profile yet, we fix that first.
One short template in your voice. You read it, change anything, sign off. Then every customer gets that same message.
Messages go out in small batches. Reviews come in over the following weeks. You get the before-and-after.
The free grader shows how your review count compares to the typical business in your category and city. Then we talk.
Book a CallThe questions people actually ask on the phone.
It's one polite message from the business that just did their work, asking a favor. People who liked the job are usually glad to be asked — most simply never were.
Then they were going to anyway, and now it comes with a public reply from you that shows how you handle it — which is often more convincing to the next customer than another five-star. I write the reply for your approval.
No, and anyone who says they can is either lying or about to get your profile flagged. Reviews that violate Google's policies can be reported; the rest get a good response.
No. That's review gating, it's against Google's policies and the FTC's review rule, and the penalty lands on your profile, not mine. Every customer gets the same ask. If you want private feedback from customers, that's a separate message sent after the review ask — never before it.
Yes — your business number has to be registered for business messaging in your name. There's paperwork, and I'll walk you through it. Until that's done, we run it on email.